Administrative Assistant

*SUMMARY* We are currently seeking a qualified Administrative Assistant to provide support for our affordable communities.
The individual will be onsite during business hours receiving rental applications from prospective tenants, reviewing and qualifying applicants, and performing annual recertifications in accordance with project requirements.
*ESSENTIAL DUTIES AND RESPONSIBILITIES* *Occupancy Duties*: * Provide rental application materials to prospective tenants.
* Screen applications for accuracy and eligibility * Monitor and update property waiting list * Contact, interview and qualify prospective applicants for vacancies.
* Initiate and schedule move ins with Resident Manager * Verify income and assets for applicants & residents * Calculate rental amount and housing assistance payments in accordance with rental project.
* Complete annual recertifications for existing residents on a timely basis as regulations require * Complete interim recertifications for residents in accordance to regulations.
* Organize and process the terminations of residents.
Process security deposit refunds.
* Process Housing Assistance Payment (HAP) voucher monthly assuring accuracy and correctness.
* Check files for the completion of annual Property Condition Reports and report any discrepancies to the Property Manager for corrections.
* Review ledgers for accuracy and correct accounts as necessary.
* Generate various reports using Yardi Property Management Software.
* Other duties as assigned *General Duties:* * Assist property managers with the orientation, preparation of rental agreements/addendums and signing of Residential tenants.
* Composes and types routine correspondence.
* Files correspondence and other records.
* Answers telephone and provides information to callers or inquiries regarding availability of rental units at project.
* Makes copies of correspondence or other printed matter.
* Prepares outgoing mail for project.
* Maintain office supplies, records and inventory at project.
* Place rental ads as directed by the property manager.
* Responsible for refilling paper for on-site office equipment: facsimile machine, copier and printers in the immediate area.
* Corresponding by phone and in person with various tenants and vendors.
* Make sure that on-site parking list is accurate.
* Assist with miscellaneous customer service matters as needed * Assist tenants with use of online portal and with rent payment setup.
* Assist with certifications.
*Requirements:* * College degree preferred but not required * Knowledge of Microsoft Applications * Typing minimum of 55 WPM preferred * Excellent Customer Service Skills * Organized and Detail-Oriented * Effective Communication Skills (verbal and written) * Occupancy Specialist Certification (will provide training and certification if necessary) We offer excellent Benefits including Employee Paid Medical and Dental, Paid Time Off, Training, and much more.
_We are an Equal Opportunity/Affirmative Action Employer_ Job Type: Full-time Pay: From $48,000.
00 per year Benefits: * Employee assistance program * Health insurance * Paid time off * Parental leave * Professional development assistance Schedule: * Monday to Friday * No weekends Ability to commute/relocate: * Honolulu, HI 96813: Reliably commute or planning to relocate before starting work (Required) Experience: * Customer service: 1 year (Preferred) Work Location: In person