Located inside the Ala Moana Center at the Lanai Food Court, Seoul Mix - a quick service, Korean style eatery is now hiring for a Restaurant Manager! The restaurant manager is the leader of the business unit and is responsible for the success of the business.
Restaurant manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals.
You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
To be successful in this role, you’ll need management skills and experience in both front and back of the house.
Back of the house management experience is essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.
We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment.
Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.
*Responsibilities*
* Coordinate daily Front of the House and Back of the House restaurant operations
* Deliver superior service and maximize customer satisfaction
* Respond efficiently and accurately to customer complaints
* Regularly review product quality and research new vendors
* Organize and supervise shifts
* Appraise staff performance and provide feedback to improve productivity
* Estimate future needs for goods, kitchen utensils and cleaning products
* Ensure compliance with sanitation and safety regulations
* Manage restaurant’s good image and suggest ways to improve it
* Control operational costs and identify measures to cut waste
* Create detailed reports on weekly, monthly and annual revenues and expenses
* Promote the brand in the local community through word-of-mouth and restaurant events
* Recommend ways to reach a broader audience (e.
g.
discounts and social media ads)
* Train new and current employees on proper customer service practices
* Implement policies and protocols that will maintain future restaurant operations
*Skills*
* Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
* Proven customer service experience as a manager
* Strong leadership, motivational and people skills
Job Type: Full-time
Pay: $18.
00 - $22.
00 per hour
Expected hours: 50 per week
Benefits:
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Paid training
* Vision insurance
Restaurant type:
* Quick service & fast food restaurant
Shift:
* 10 hour shift
* Day shift
Weekly day range:
* Every weekend
* Weekends as needed
Experience:
* Restaurant management: 1 year (Preferred)
License/Certification:
* Manager's ServSafe certificate (Preferred)
Work Location: In person
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