Lead Server

Job Summary: LEAD SERVER is responsible for all aspects of front-of-the-house, including but not limited to transfers, inventories, enforcement of sanitation procedures, and operations in absence of both managers.
Throughout a shift, a LEAD SERVER will perform the duties of a Server and/or Prep Cook when needed.
Essential Job Duties: Responsible for all aspects of the front of the house, including assisting customers with their orders and ringing up customers for their purchases (at applicable stores) Administrative duties, including but not limited to: Transfers Inventories Routine ordering Enforce sanitation procedures and product organization/rotation Training new Servers in all operational tasks Oversee front-of-the-house operations in the absence of both managers Oversee back-of-the-house operations in the absence of both managers and a Lead Cook Answer department phone Quality control/maintaining recipe standards Make store announcements regarding kitchen specials Understand and abide by all company policies and procedures Other Job Duties: Pack, rotate, and label all prepared foods Bakery merchandising Cutting prepared meats for line service All aspects of set up/break down for service line Restock all plastic and paper goods (utensils, bags, cups, napkins), drinks and condiments Cleaning, including washing dishes, trash and box disposal, sanitation of all surfaces, sweeping, mopping Restock soaps, sanitizers, and other associated chemicals Make store announcements regarding kitchen specials Perform demonstrations when necessary (sample out new items) Any tasks as deemed necessary by management Physical Requirements: 18 years of age or older (operates heavy machinery) Must be able to safely lift 40-50 lbs unassisted Push and Pull up to 1000 lbs with assistance Stand for extended periods of time (4-10 hours) Mental Requirements: Detail-oriented Organized Able to work independently and as a team member Able to multi-task Resourceful Work Hours: As determined by employee handbook May require working early mornings, evenings, weekends and holidays Occasional longer shifts (10 hours) Working Conditions: Fast-paced environment Serving area: Cool to room temperature Extremely hot and/or cold temperatures: Warehouse/kitchen (100+o F); Chill (35o F)/freezer (-10o F) Equipment: (As deemed necessary depending on store and specific duties) Potential Hazards: Working with hot pans/serving trays, grill, hot oven, steamer, fryer, etc.
Working with chemicals for sanitation Working with knives and slicing machinery Qualifications: Education/Training/Experience: High school diploma or equivalent One year external experience in a supervisory position or one year internal experience as a Server Communication: Excellent customer service skills Ability to effectively communicate with others Good phone etiquette Possess acceptable written and verbal communication skills in English Other: Accurately and efficiently complete work in a timely manner Able to multi-task Highly organized Attention to detail Able to effectively prioritize work Able to meet deadlines in a short period of time Able to quickly pick up and follow through with various projects Works well in groups as well as independently Troubleshooting/problem-solving ability xx Brand: Times Supermarket Address: 3221 Waialae Ave Honolulu, HI - 96816 Property Description: 1014 Times Kaimuki Property Number: 1014