Buffet Runner

About Us: At Pyramid Global Hospitality, people come first.
As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing.
Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.
In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.
Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company! Location Description: Deeply rooted in the land, the history, and the layered richness of Oʻahu, at Turtle Bay you’ll find an authentic connection to a place of uncommon natural splendor and the warm, welcoming community within it.
Where your days are filled with constant discovery and moments that touch your soul, allowing you to explore the uncommon depths of this remarkable coast.
Overview: REPORTS TO: Head Steward/Sous Chef.
SUPERVISES: WORK ENVIRONMENT: Buffet Restaurant, Kitchen/Stewarding service areas.
Job involves working: under variable temperature conditions (or extreme heat or cold).
under variable noise levels.
outdoors/indoors.
around fumes and/or odor hazards.
around dust and/or mite hazards.
around chemicals.
KEY RELATIONSHIPS: Internal: Employees in Restaurants, Beverage, Culinary - Stewarding, F&B Cashiers, Housekeeping, Guest Services - Front Desk, Guest Services - Concierge and Guest Services - PBX.
External: Hotel Guests and Visitors.
ESSENTIAL JOB FUNCTIONS Set up all food items on the restaurant and banquet Buffet attractively following specifications.
Keep replenished throughout the meal service ensuring quality products are always available for the guest.
Be familiar with all buffet menu items to respond to guest inquiries accurately.
Inform the appropriate departments of any shortages before the items run out.
Communicate any assistance needed during busy periods to the Sous Chef to ensure optimum service to guests.
Breakdown Buffet line and work station Return all food items to the proper storage areas.
Wrap cover label and date all items being put away.
Clean up and wipe down buffet areas.
Return all unused and clean utensils and equipment to the specified locations.
Operate the dish washing machine and wash wares as assigned.
Assist banquet chef with planting up of hot meals.
Stack plated meals in hot cars and transport to Banquet function area.
Retrieve designated amounts of bread and rolls, butter, dressing, cold appetizers, and desserts and other food item form the kitchen and transport to Banquet service area.
Clean spills in Kitchen and work areas immediately.
Adhere to all Health Department, sanitation and safety regulations as required by Turtle Bay Resort Management.
Maintain complete and correct maintenance and use of equipment.
Use equipment only as intended.
Anticipate guests needs respond promptly and acknowledge all guests however busy and whatever time of day.
Serve our guests.
Serve the other Turtle Bay Resort team members who serve our guests.
Perform any and all functions as directed – you are a member of the entire Turtle Bay Resort team, not just a member of your department.
Take personal responsibility to ensure the success of the team – the team succeeds because of your actions.
Always put the team objectives ahead of your personal agenda.
Perform the security and safety function of all Turtle Bay Resort employees to ensure the security and safety of all guests and of all fellow employees - be vigilant for all safety/security issues, correct and/or report all issues immediately.
Perform the housekeeping function of all Turtle Bay Resort employees – keep your work area clean and neat, and correct and/or report any housekeeping issues outside of your work area in the public and heart-of-the-house areas as you encounter.
Perform your sales function – all Turtle Bay Resort employees are sales people for the company and for the property - be knowledgeable of Turtle Bay Resort and of all aspects of your property, and always present both in the best light to guests and to the community at large.
Perform your community ambassador function – get involved in your community and represent Turtle Bay Resort and your property well.
Always speak first and speak last to guests in a friendly, courteous manner – every guest encounter should include this.
Always greet co-workers in the same friendly, courteous manner – never pass a fellow employee without acknowledgement.
Deal with all guests and fellow Turtle Bay Resort team members with respect and honesty.
Present yourself properly in the work place at all times – full uniform including name badge, dress/uniforms always clean and pressed, personal grooming always up to standard.
SECONDARY JOB FUNCTIONS Assist in set up of room and service of food and beverages to guests as assigned to ensure optimum service to guests.
Assist in cashiering procedures where time demand exists.
Take, record and relay messages in accordance with standards.
Complete storeroom requisitions as assigned.
Obtain cigars/cigarettes when requested by guests.
Follow maintenance program and cleaning schedule.
Legibly document maintenance needs on work orders and submit to Manager.
Attend menu and wine tasting as scheduled.
STANDARD SPECIFICATIONS Requirements are representative of minimum levels of knowledge, skills and/or abilities.
To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.
Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties.
All duties and requirements are essential job functions.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Employee will be required to perform any other job-related duties assigned by their supervisor.
Qualifications: Essential: Fluency in English both verbal and written.
Compute basic arithmetic.
Ability to: perform job functions with attention to detail, speed and accuracy.
adapt to meet priority changes of workflow or requirements.
operate designated machinery.
follow directions thoroughly.
Push/pull service carts weighing up to 500lbs and lift/carry up to 50lbs.
Transport heavy objects through crowded rooms.
Work with a variety of cleaning chemicals.
Stand and work continuously in confined areas.
Provide legible communication.
Desirable: High school graduate or equivalent vocational training certificate.
Previous Restaurant service experience.
Certification of previous training in liquor, wine and food service.
Previous Culinary training.
Fluency in a foreign language.
Certification in an alcoholic awareness program.
Training in CPR.
Exercise good judgement with difficult guests.
Provide clear, pleasant telephone communication with proper grammar.
Ability to suggestively sell.
Ability to input and access information in the property management system/computers/point of sales system.
Previous guest relations training.
PHYSICAL ABILITIES Essential: 1.
Exert physical effort in transporting up to 75 pounds.
2.
Endure various physical movements throughout the work areas.
3.
Reach 2 feet.
4.
Remain in stationary position for 5 hours throughout work shift.
5.
Satisfactorily communicate with guests, management and co-workers to their understanding.