BOH Staff: Prep Cook/Kitchen Hand
$12 Base, ($18-$21 with TIPS)
Primary Job Function:
Performs food production and related duties in the kitchen/back of house area as assigned by the company.
with respect to all restaurant operation activities of the company.
This position reports directly to the BOH Lead Supervisor and BOH Shift Supervisor.
General Duties:
-Complies with all company policies and procedures as set forth by the company.
-Required to maintain kitchen cleanliness and organization on a consistent basis.
Ensures proper sanitation of the entire kitchen area according to company standards.
-Works with management to ensure cleanliness of the restaurant's interior and exterior premises.
-Ensures that customers are consistently satisfied with their dining experience on a daily basis.
-Demonstrates and ensures proper customer service standards as set forth by The company are followed.
-Professional and calm while dealing with disgruntled customers and complaints.
Notifies BOH Shift Supervisor with any customer complaint.
-Attends all pre/post-shift briefings and scheduled meetings.
-Complies with all updates, changes and/or new material, policies and/or procedures set forth by management.
Essential Duties:
-Performs all essential job functions as required by a BOH staff member
-Able to efficiently run every station in the back of the house
-Ensures that all food is properly prepared according to company's recipes, procedures and standards.
-Monitors for consistent food product quality, presentation, portion control and variety
-Ensures product quality, presentation and portion control (applicable to restaurants with the bullet train system).
-Properly displays all food.
-Consistently maintains kitchen and center cleanliness, sanitation and side work duties in a timely manner.
-Able to prepare and complete daily opening, mid and closing duties as assigned by management.
-Assist with proper storage and organization of deliveries in a timely manner, especially fresh and frozen items.
Follows safe stock levels according to company standards.
-Communicates and reports to BOH Shift Supervisor and/or BOH Lead on all BOH operational issues and service concerns on a daily basis and/or immediately if necessary.
-Performs other assignments and duties as determined by the BOH Shift Supervisor, BOH Lead Supervisor, Restaurant Assistant Manager and/or Restaurant Manager.
Job Knowledge, Skill and Ability:
-Be organized, clean, and neat in work environment
-Able to remember, recite and promote menu items
Working Conditions:
-Primarily works indoors in a restaurant environment.
-Will be exposed to abnormal temperatures as required by job duties (kitchen refrigerators, freezers, fryer).
-Exposure and use of chemicals will be required for kitchen cleaning and sanitation.
Work Hours:
-Will work between 4-6 hours per shift.
Times and hours worked per week will vary based on operational needs.
-Required to work a minimum of 3 shifts per week including nights, weekends and holidays as needed.
Two of the three work availability times (day or night) must be weekend shifts.
Requirements:
-High School Diploma.
-Neat, clean, and well-groomed appearance.
-Basic knowledge of food and beverage, service standards, customer relations & etiquette.
-Able to serve alcohol (applicable to stores with liquor license), if ever required.
-Tuberculosis (TB) Clearance in accordance with the Department of -Health's Food Handler guidelines (Hawaii only).
-Able to accurately identify color-coded food plates for correct plating of food.
-Read, write and speak English fluently.
-Ability to communicate clearly both verbal and in written form.
Physical Job Requirements:
-Constant: Standing and walking
-Frequent: Bend, stoop, reach and twist
-Ability to lift up to 40lbs and move up to 50lbs through a crowded room on a continuous basis through the shift
-Operate and clean kitchen equipment
-Be able to operate, load and unload trash compactor.