Food & Beverage Server, The Olelo Room - Full Time

Food & Beverage Server, The Olelo Room - Full Time Apply Later Job ID 1136102BR Location Kapolei, Hawaii, United States Business Aulani, A Disney Resort & Spa Date posted Nov.
29, 2023 Job Summary: Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Responsible for greeting guests and creating an exceptional Aulani dining experience.
Servers take/deliver orders and anticipate additional needs while bringing the story of Aulani to life in their interactions.
Converse with Guests and Cast in ‘Ōlelo Hawai‘i to demonstrate the Hawaiian language and further activate the themed restaurant environments.
High guest service expectations, initiative and ability to hold conversations with guests to assist with a storytelling experience while dining.
Responsibilities: Ability to serve 4-6 table stations, depending on party size which includes taking food order, entering in POS system, delivering food to tables and following up with guest service and needs until meals are complete and guest leaves (all course meals, refills, pre-bussing tables etc.
) Work with POS systems to enter guest food orders accurately and efficiently May set tables and/or seat guests Converse with Guest & Cast Members in Hawaiian Engage with guests to teach them about the Hawaiian culture and language using the ‘Ōlelo Room shadow boxes as a leaping point Share Aulani Hawaiian values with our guests Anticipate Guests needs and act accordingly Serves food and beverage to Guests at proper temperature Shares knowledge of wines and spirits to Guests Able to articulate menu options and ingredients to Guests Assists guests with directions, entertainment, show event schedules and other information Clears tables and perform pre-bussing duties Ability to work with kitchen/restaurant equipment including, but not limited to coffee brewers, juice and soda fountains and toasters Must be comfortable working with kitchen supplies including small/large trays, carafes, coffee pots, plates, silverware and glassware Practices proper sanitation procedures and maintains cleanliness of the side stations Completes assigned side work as necessary including but not limited to: polishing silverware, folding/rolling napkins, filling condiment caddies, cleaning beverage side station, slicing and pitting fruit for garnishing drinks May combine the serving of food with a small amount of the preparation of food May serve as a Cocktail server Enters guest order into system, delivers guest check, completes self-banking of guest checks Basic Qualifications: Must meet state requirements to obtain Hawaii Liquor Commission card Must be at least 18 years of age Knowledge of Hawaiian language and culture Must have previous serving experience Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Demonstrated excellent Guest service and service recover skills Self directed, trusted and good team player Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Preferred Qualifications: Alcohol Awareness Training (i.
e.
RVP, TIPS or equivalent) Previous bartending experience in a fast paced high volume environment Some food serving knowledge/experience Knowledge of Japanese language preferred Additional Information: SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.
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Every day is a new day.
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Today, thanks to the Disney Aspire program and Daniel’s hard work, he is making that dream come true.
Growth Opportunities Within Disney Culinary You can go anywhere with a Disney Culinary career! From line cook and advanced line cook to sous chef and culinary director, there's a role for everyone no matter your skill level!