Food & Beverage Server (Makahiki)- Full Time
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Job ID 1165275BR
Location Kapolei, Hawaii, United States
Business Aulani, A Disney Resort & Spa
Date posted Dec.
12, 2023
Job Summary:
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:
100% full coverage of healthcare for you and your eligible dependents
100% paid tuition at network schools
Free lunch
Free parking
Free theme park admission and much more!
Responsible for greeting guests and creating an exceptional Aulani dining experience.
Servers take/deliver orders and anticipate additional needs while bringing the story of Aulani to life in their interactions.
High guest service expectations, initiative and ability to hold conversations with guests to assist with a storytelling experience while dining.
Responsibilities:
Responsible for delivering orders to the Guest’s table or staging area in the dining room/lounge area
Responsible for welcoming and interacting with Guests in a positive and friendly manner
Checks receipts and assembles the order for the Guest
Knowledge and understanding of kitchen safety and sanitation including temperature requirements
Practices proper sanitation procedures and maintains cleanliness of the side stations
Has good judgment of food quality and production, understands the impact of spoilage
Ensures that the food presentation is fresh and up to quality standards
Shares knowledge of wines and spirits to Guests
Replenishes food and other serving items on the serving line as necessary
Anticipate Guests needs and assists with directions, event schedules, and other information or assistance as needed
May pre-bus tables or seat guests
May do “Side Work” pertaining to their craft including but not limited to cleaning work areas, stocking area, polishing silverware, fold/roll napkins
Replenishes supply of clean linens, silverware, glassware and dishes in dining room
Responsible for bussing tables, disposing of trash, maintaining the cleanliness of all restaurant areas, transporting dishes and silverware to the dish room, assembling Guest food orders and/or delivering them to the dining room.
May serve as a Cocktail server
Basic Qualifications:
Must meet state requirements to obtain Hawaii Liquor Commission card
Must be at least 18 years of age
Previous serving experience required
Ability to multi task and work in a very fast paced environment
Speed, accuracy and efficiency are required and ability to work well under pressure
Demonstrated excellent Guest service skills and ability to own and resolve guest situations
Adept at troubleshooting and can calmly handle difficult situations
Self directed, trusted and good team player
Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events
Preferred Qualifications:
Alcohol Awareness Training (i.
e.
RVP, TIPS or equivalent)
Previous bartending experience in a fast paced high volume environment
Knowledge of Hawaiian/Japanese language preferred
Additional Information:
SCHEDULE AVAILABILTY
Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am.
SUBMITTING YOUR APPLICATION
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Keyword: Aulani Casting, aulanicasting
The pay rate for this role in Hawaii is $12.
91 per hour, plus gratuities.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered.
To learn more about our benefits visit: https://jobs.
disneycareers.
com/benefits.
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