*Overview*
Valence Consulting is working with an innovative and dynamic client in the self-storage industry.
Our client is renowned for their commitment to excellence and a strong track record of growth and customer satisfaction.
They are currently seeking a seasoned Multi-Unit Operations Manager to oversee their expanding portfolio.
*Required Skills*
* Multi-Unit Operations Experience: Minimum of 6 years in multi-unit operations, preferably in retail, restaurant, hotel, leasing, rental, or other customer service operations with a track record of managing 10+ stores.
* Leadership and Talent Development: A strong passion for hiring, developing, and retaining top talent to deliver exceptional customer experiences.
* Financial Management: Experience in managing controllable expenses and overall expense management.
* Longevity: Demonstrated stability and longevity in previous positions.
*Nice-To-Haves*
* Education: Bachelor’s degree preferred.
* Location: Local candidates ideal; relocation assistance available if necessary.
*Job Description*
Join a team where passion for innovation and teamwork comes together to achieve great results.
Our client, Extra Space Storage, is a leading figure in the self-storage industry, offering an engaging company culture and opportunities for growth.
They have received multiple accolades, including being listed on Forbes' and Glassdoor's "Best Places to Work.
" They are looking for motivated individuals to contribute to their ongoing success.
This is more than a job – it's about making a positive impact in people's lives.
*Leadership Responsibilities*
* Talent Management: Passionate about recruiting and nurturing top talent, ensuring legendary customer service.
* Customer Service: Commitment to excellent customer service, including active engagement and follow-up on customer feedback.
* Collaboration: Ability to work effectively with team members and other leaders to achieve goals and implement business initiatives.
*Essential Duties*
* Financial Oversight: Manage rental rates, discounts, and other income sources while controlling expenses for optimal ROI.
* Operational Audits: Conduct regular audits, report findings, and ensure necessary follow-up actions.
* Data Analysis: Utilize management information tools to analyze financial reports and address district performance trends and issues.
* Strategy and Resource Management: Develop district-level strategies and utilize external resources to support operations and initiatives.
*Other Qualifications*
* Experience: At least 4 years of multi-unit operations experience in relevant sectors.
* Leadership: Exceptional leadership skills with a focus on integrity, interpersonal communication, and problem-solving.
* Education: Bachelor’s degree is an asset.
Job Type: Full-time
Pay: $95,000.
00 - $111,000.
00 per year
Ability to Commute:
* Honolulu, HI 96826 (Required)
Work Location: In person
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