Assistant Manager, Store Operations

Company Description Canada Goose isn't like anything else.
We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story.
At the heart of it is our promise to inspire and enable all people to thrive in the world outside.
To Live in the Open.
At Canada Goose, you're part of a movement that belongs to something bigger.
One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm.
We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.
Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.
Job Description Position Overview: The Assistant Store Manager, Operations will lead all aspects of operational efficiency and maintain high quality in-store experiences that allows customers to continuously conquer the outdoors! They will work closely to support the Store Manager in all store performance areas including store financial performance, people management & engagement, customer experience and operational excellence.
What You’ll Do: Assist in achieving and exceeding sales targets, including both top and bottom line results Analyze and proactively react to inventory planning and maintain accurate inventory metrics such as stock-ins, turnover, and flow Follow all loss prevention procedures that minimize unnecessary loss including weekly cycle counts, yearly inventory counts, incident reporting etc.
Ensure overall accuracy and efficiency of inventory and cash store operating procedures Perform payroll and scheduling, ensuring appropriate store coverage to improve efficiency and provide the best customer experience Process all incoming and outgoing merchandise requests and shipments daily Monitor discretionary spend including supply cost and expenses Handle in store operation systems (Point of sale, Workday, Powerbi etc.
) Perform all operational procedures in alignment with company standards and ensure compliance from all teammates Regularly review company’s email and communication tools to ensure messages are shared with the team and acted on in a timely manner Ensure an outstanding customer experience through operational excellence, including stock room management and cash wrap experience Train teammates on standard operating procedures (SOPs) and ensure they have an understanding of SOPs potential impact on the business Empower and encourage teammates to build brand loyalty and drive employee engagement Mentor teammates to ensure they maintain Canada Goose’s expectations of quality and authenticity while supporting cross functional collaboration Develop future leaders while identifying external talent for the retail business Let’s Talk About You: Minimum 3 years of retail management experience Previous experience working with affluent and luxury brands in high traffic locations Inventory, payroll and expense management experience Consistent track record of maintaining operational excellence while driving performance in retail stores Excellent analytical skills with a proven understanding of retail math/metrics Excellent time management and organization skills with the ability to multi-task in a fast-paced environment Strong business sense and keen attention to detail Consistently exhibits Canada Goose’s Values, taking pride in being innovative, authentic, passionate, relentless, and entrepreneurial! Advanced skills in Microsoft Office, specifically Word and Excel Bonus points for proficiency in another language Additional Information All your information will be kept confidential according to EEO guidelines.
What’s in it For You? A company built on Canadian roots and heritage Your work is recognized with a comprehensive and competitive Total Rewards Program Opportunities for career growth through numerous internal and external programs Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards Be a part of CG Gives.
Donation matching and paid volunteer time to help the organizations you care about Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues Inspiring leaders and colleagues who will lift you up and help you grow We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work everyday.
We believe every one of our team members enriches our diversity by exposing us to varying ways to understand the world, identify challenges, and to discover, design, produce, and deliver great products and service.
Our different perspectives are what enable us to create, dream and live in the open.
Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at HR@canadagoose.
com.