Senior Operations Manager

* *Join Our ‘Ohana*.
Partners in Development Foundation is one of Hawaiʻi's foremost local nonprofits, operating since 1997.
We lead with our values of aloha and service, supporting some of our most vulnerable youth and families throughout the state with education and programs that build healthy, resilient families and communities.
We've served more than 128,000 family members in our 24 years of service (see pidf.
org).
This opportunity is a chance to work with and support a dynamic leadership team committed to making a difference in the lives of keiki and ʻohana.
Explore the chance to join our team and contribute in a meaningful, rewarding, and positive work environment devoted to building a better Hawaiʻi for today and tomorrow.
*Primary Purpose:* Ensure efficient and effective management and implementation of PIDF programs by providing coaching, consultation, strategic direction, and continuous improvement.
*Essential Duties:* * Provide supervision and management guidance for assigned Project Directors; * Regularly monitor and support the work of assigned programs regarding compliance, budgets, financial management, data, and human resource issues, and proactively address areas of concern; * Monitor, analyze, and report program data to identify opportunities for growth and continuous improvement; * Create operational and organizational processes (policies and procedures, tools and protocols, guidelines and reporting) to deliver quality programs in alignment with PIDF’s overall policies, procedures and approaches; * Curate external partnerships to support and expand the impact and sustainability of programs; * Participate in the grant development and reporting processes; * Lead and support special project work as directed; * Attend Foundation meetings and serve on various Foundation and program committees as directed; * Keep the VP of Operations informed and updated on areas of concern, and developments and trends within assigned programs and outside the Foundation that affect these programs.
*Other Duties:* * Act as interim Project Director (PD) for any assigned PD vacancies to ensure continuity of the project; * Other special projects and duties as needed or assigned.
*Work Hours:* * Monday through Friday, 8:00 a.
m.
to 4:30 p.
m.
; or otherwise determined by the supervisor; * Position requires regular and predictable attendance; * Some evenings or weekends may be required.
*Working Conditions:* * Home setting that includes a designated area that is free from distractions and conducive for telework arrangement; * Work at administrative office and attend events or meetings at various sites, may also include hybrid remote work; * Occasional travel to the neighbor islands and the Continental U.
S.
are required.
*Equipment Use:* Computer/laptop, phone, printer, scanner, copier, fax machine.
*Mental, Physical, and Communication Demands:* Mental: * Positive, growth mindset; * Consistently practices PIDF’s five core values that are used as a guiding force in the success of all of its programs; * Committed to learning about and/or sharing Native Hawaiian cultural values, language, and knowledge; * Must be able to read, analyze and interpret complex documents, financial records, reports, etc.
; * Must be able to analyze and resolve problems at both a functional and strategic level.
Energetic, forward-thinking and creative with sound technical skills, analytical ability, good judgment and strong operational focus; * Must possess strong managerial, interpersonal, and organizational skills and ability to focus on multiple tasks; * Detail-oriented, proactive problem-solver; * Ability to follow instructions, perform requested tasks and willing to accept flexible assignments; * Self-directed, excellent in follow-through, able to work with minimum supervision; * Loyalty to the long-term vision and purpose of the collaboration effort to support the improved wellbeing of program participants; * Take responsibility and ownership for successfully accomplishing work and the organization’s objectives and delivering results.
Set high standards of shared performance for self and others; * Actively demonstrate a commitment to support equity and inclusion, and serve as an advocate for colleagues, partners, and communities; * Ensure work is thoughtfully completed, accurate, and error-free to the highest degree possible.
Physical: * Must be able to work on the computer for majority of work day; * Must be able to lift and carry up to 25 lbs.
on occasion.
Communication: * Must exhibit courteous and professional demeanor; project open, warm, and positive communication (written and oral) towards program participants, staff and administration via verbal, written, physical, and electronic correspondence; * Responds effectively to sensitive inquiries or complaints; * Requires excellent oral and written communication skills; * Must be able to handle and maintain confidential information.
*Minimum Qualification Requirements:* *Required:* * Bachelor’s degree in management, business administration, human services, or related field; * A minimum of five (5) years of managerial experience including supervision of managers and supervisors; * Must have high speed internet and phone connection; * Must be proficient in Microsoft Office and Google Suite; * Must have access to a vehicle, have a valid driver’s license, a safe and responsible driving record, and current no-fault auto insurance, with at least $100K in bodily injury liability per person and $25K in property damage liability; * Experienced in grant management, grant writing, and strong writing skills.
Preferred: * Master’s Degree in management, business administration, human services, or related field; * Background in business/management strongly; * Demonstrated success in the areas of program development, community building, and non-profit work highly desirable; * Past experience working with Native Hawaiian community, managing federal grants, working in a fast-paced community organization work environment.
_All positions require that the incumbent have no record of any crime against a child or other vulnerable person.
We conduct periodic criminal background checks as a condition of employment.
_ _The above information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification.
It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job.
Management has the right to add to, revise, or delete information in this description.
Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.
_ *Notice of Non-Discrimination* Partners in Development Foundation is an EEO employer.
It does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities and provides equal access to all applicants, employees and program participants.
The following person has been designated to handle inquiries regarding the non-discrimination policies: Name and/or Title: Cindy Quach, HR Director Address: 2040 Bachelot Street, Honolulu, HI 96817 Telephone #: 808-348-4895 For further information on notice of non-discrimination, visit https://ocrcas.
ed.
gov/contact-ocrfor the address and phone number of the office that serves your area, or call 1-800-421-3481.
Job Type: Full-time Pay: $75,000.
00 per year Benefits: * Dental insurance * Employee assistance program * Flexible spending account * Health insurance * Life insurance * Paid time off * Retirement plan * Tuition reimbursement * Vision insurance Schedule: * Monday to Friday Education: * Bachelor's (Required) Experience: * grant management and writing: 1 year (Preferred) * managerial: 5 years (Required) Work Location: In person