*POSITION OVERVIEW:*
The Restaurant General Manager is responsible for coordinating, supervising and directing all aspects of the F&B outlet operation, while maintaining profitable F&B outlets and high-quality products and service levels.
They are expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.
*RESPONSIBILITIES:*
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
* Attend all required meetings and trainings.
* Maintain regular attendance in compliance with TableOne Hospitality standards, which will vary according to the needs of the business.
* Maintain high standards of personal appearance and grooming.
* Comply with TableOne Hospitality standards and regulations to encourage safe and efficient restaurant operations.
* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
* Must be able to maintain confidentiality of information.
* Collaborate with all partners to plan and execute initiatives benefitting the success of the restaurant, including but not limited to: culinary, marketing, sales, human resources, accounting, and property partners.
* Perform other duties as requested by management.
*QUALIFICATIONS:*
* 4-5 years of experience in a similar or equivalent role.
* Must be able to understand and evaluate complex information, data, etc.
, from various sources to meet appropriate objectives.
* Always maintain a warm and friendly demeanor.
* Process payroll on a weekly/biweekly basis.
* Must possess knowledge and use of POS systems, reservation systems, payroll, Microsoft Office, etc.
* Clear understanding of State, Federal, and Local employment laws.
* Ability to respond to guest complaints in a timely manner.
* Work with the management team and keep them informed of any pertinent issues as they arise.
* Ensure the preparation of required reports, including but not limited to, payroll, revenue, employee schedules, quarterly action plans, etc.
* Monitor the quality of service in the outlet.
* Ensure compliance with all local liquor laws, health, and sanitation regulations.
* Ensure compliance with SOPs and requisition procedures.
* Be visible on the floor and assist staff during each meal period.
* Conduct staff performance reviews in accordance with our standards.
* Ensure the training of department heads and employees on SOPs, report preparation, and technical job tasks.
* Be involved in and conduct departmental training.
* Interview candidates for front-of-house F&B positions and follow standards for hiring approvals.
* Ensure overall guest satisfaction.
*TableOne Hospitality and its affiliates are an Equal Opportunity Employer dedicated to non-discrimination in employment and will consider qualified applicants with criminal histories in a manner consistent with the requirements of AB 1008, California Fair Employment and Housing Act (FEHA), San Francisco Fair Chance Ordinance, and all other local, state and federal laws.
*
Job Types: Full-time, Part-time
Pay: $110,000.
00 per year
Benefits:
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Experience level:
* 4 years
Shift:
* Day shift
* Night shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Work Location: In person
Whatsapp
