Assistant Manager, Training Scheduling

At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve.
Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world! Position Summary The Assistant Manager of Training Scheduling reports to the Senior Manager of Training Scheduling.
This position will be responsible for working outside of normal business hours to assist with the effective implementation and administration of the day-to-day training scheduling for all operations workgroups.
Supporting Training & Development, this Assistant Manager will have an operationally critical role in making informed decisions requiring the highest level of urgency, with a focus on maximizing productivity and minimizing cost of high value assets.
Key Responsibilities Address any late add, critical, immediate training needs over the next days, weeks, and remainder of current month.
Assist in managing experienced team of training schedulers, working around the clock to efficiently staff HA & Vendor training locations around the world.
Provide clear direction and oversight of daily scheduling activities (sick calls, device malfunctions, etc.
) in compliance with each work group’s CBA contractual rules & limitations.
Influence on the spot decision making by imparting knowledge of historical data over past 12-24 months to ensure consistency of scheduling practices.
Deliver excellent customer service utilizing multiple methods of communication, including in person briefings, executive summaries, recorded phone calls, timely response to emails, and informative newsletters.
Maintain documented departmental policies & procedures that support standardization and actively eliminate errors (uncovered events, double allocations) within any 7-day rolling period.
Help research any instances of alleged CBA non-compliance and draft detailed responses to be sent within 7 days to Union & Company Leadership.
Ensure training plan maintains compliance with HA policies and procedures, FAA & TSA regulations, IATA & ICAO guidelines, and applicable collective bargaining agreements (CBA).
Aid in delivering robust training programs by ensuring training scheduling staff are knowledgeable of automation available to streamline workflows within 90 days of their hire.
Promote the use of repeatable open event assignment processes that reduce wasted, nonproductive instructor/evaluator time and minimize overtime cost.
Utilize Training Management System (TMS) in compliance with all regulatory approved curriculum outlines, including Flight Operations Training Manual (FOTM) and Training Program Manual (TPM).
Perform other duties as assigned.
Minimum Requirements Associate’s degree in a relevant field or an equivalent combination of education and related working experience.
2 years of management experience in a Part 121 airline pilot training program.
Minimum of 1 year of experience with direct reports or supervisory experience.
Extensive hands-on experience and knowledge of training management systems, preferably MINT.
**Hawaiian Airlines is regulated by the Department of Transportation (DOT - regulation, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of Marijuana, Cocaine, Opioids, PCP (Phencyclidine), and Amphetamine prior to any offer of employment or transfer into a safety-sensitive position.
Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Hawaiian Airlines and any employment offer will be withdrawn.
*** In addition to routine employment eligibility verification, U.
S.
-based airlines must gather information to validate country of citizenship and country of birth.
Upon hire, you must provide documentation proving your current country of citizenship and birthplace.
At Hawaiian Airlines, we are dedicated to offering a comprehensive total rewards package that aims to attract, engage, and retain the finest talent in the industry.
Our rewards structure is thoughtfully designed to include a competitive base salary coupled with variable compensation opportunities.
This balanced approach ensures a fulfilling and lucrative work environment, aligning individual achievements with the broader organizational success.
Please note that the provided salary information serves as a general guideline.
Our salary is determined by a candidate's experience and qualifications as well as market and business considerations.
The expected pay range is $62,000 - $82 ,000.
Preferred Qualifications Bachelor’s degree in a relevant field.
5 years of management experience in a Part 121 airline pilot training program.
3 years of experience with direct reports.
About Hawaiian Airlines Now in its 95th year of continuous service, Hawaiian is Hawaiʻi's biggest and longest-serving airline.
Hawaiian offers approximately 150 daily flights within the Hawaiian Islands, and nonstop flights between Hawaiʻi and 15 U.
S.
gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Australia, Cook Islands, Japan, New Zealand, South Korea and Tahiti.
Consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi.
The carrier was named Hawaiʻi's best employer by Forbes in 2022 and has topped Travel + Leisure’s World’s Best list as the No.
1 U.
S.
airline for the past two years.
Hawaiian has also led all U.
S.
carriers in on-time performance for 18 consecutive years (2004-2021) as reported by the U.
S.
Department of Transportation.
The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats.
HawaiianMiles members also enjoy flexibility with miles that never expire.
As Hawai‘i’s hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.
Hawaiian Airlines, Inc.
is a subsidiary of Hawaiian Holdings, Inc.
(NASDAQ: HA).
Additional information is available at HawaiianAirlines.
com.
Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines).
For career postings and updates, follow Hawaiian’s LinkedIn page.
For media inquiries, please visit Hawaiian Airlines’ online newsroom.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
41 CFR 60-1.
35(c)