*Must-Haves*
* 6+ years of Multi-Unit Operations experience in one or more of the following: retail, restaurant, hotel, leasing, rental, or other customer service operation with responsibility for operating 10+ stores.
* Passion for hiring, developing, and retaining top talent to deliver legendary customer experiences.
* Experience with controllable expenses and management of expenses.
* Longevity in position
*Qualifications*
* 4+ years of multi-unit operations experience in one or more of the following: retail, restaurant, hotel, leasing, rental, or other customer service operation with responsibility for operating 10+ stores.
* An integrity-focused individual with excellent leadership, interpersonal, communication, and problem-solving skills.
* Bachelor’s degree preferred.
*Leadership*
* Passion for hiring, developing, and retaining top talent to deliver legendary customer experiences.
* Solicits customer feedback and follows up on customer service issues.
* Partner effectively with team members and other leaders to achieve goals and successfully implement business initiatives.
Serve as a resource to provide expertise on various operational and customer-related items.
* Grow a portfolio of successful stores by learning the market and developing and executing district-level strategies to achieve goals specific to each store’s unique strengths and opportunities.
*Essential Duties*
* Management of rental rates, discounts, Customer Protection Plan, and other income sources.
* Watch controllable expenses to provide the highest R.
O.
I.
for each store.
* Performs semi-annual audits and facility checklists, submits findings to division office, and ensures follow-up on any necessary action.
* Utilizes management information tools and analyzes financial reports / P&L; addresses trends and issues in district performance.
* Access external resources to support district-wide operations and to execute district and regional initiatives such as human resources, revenue management, procurement, finance, and marketing.
Job Type: Full-time
Salary: Up to $111,000.
00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Work Location: In person
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