Benefits:
Bonus based on performance
Opportunity for advancement
Training & development
Job Summary
Anytime Fitness is considered to be a premier place to work within the fitness industry, where we strive to help our members through coaching and community support.
We are seeking a full time individual who is highly motivated with a passion for driving sales, improving the health of our members, and developing others.
The Member Experience Manager plays a vital role in cultivating the success of our training program.
The primary job of the Member Experience Manager is to drive personal training sales and member retention.
Key Responsibilities
· Member onboarding – the Member Experience Manager is responsible for delivering fitness consultations, which include movement assessments and body scans.
This person also coordinates follow-up appointments to keep training services at the forefront of members' minds.
· Personal training sales – the Member Experience Manager uses information gathered during the member onboarding process to suggest personal training options (group training, one-on-one personal training, etc.
) and nutrition guidance for every member.
This person qualifies, informs, inspires, and converts leads to long-term training clients.
· Promotions leader – the Member Experience Manager helps promote training services through engagement activities, national marketing campaigns, and community outreach efforts using assets and operations created by the Anytime Fitness corporate teams.
· Program adherence – the Member Experience Manager is responsible for continued evaluation of personal training sessions and adherence to in-person and virtual programming protocol.
This person expects processes to be followed and high-quality sessions to be delivered.
· Team builders – the Member Experience Manager oversees not only the training program, but also the trainers delivering the program services.
This person collaborates with trainers to develop schedules, continued learning, and career opportunities.
They should be focused on driving results for the trainers and the program overall.
This person is hired to inspire trainers, creating a trusting, authentic environment members and guests want to engage with.
· Culture creators – Member Experience Manager create an environment that inspires members and guests to share their positive experiences with friends and family.
They deliver top-notch customer service and aim to improve the lives of each person they meet.
Qualifications
Nationally Accredited Personal Training Certification
CPR, First Aid, and AED Certified
Job Requirements
1+ years of personal training experience
Proven sales record
Flexible schedule, days/nights and weekends
Strong organization skills and good at managing time/ schedules
Technologically savvy
Self-motivated, genuine and honest
Preferred Requirements
Experience managing a team
Virtual personal training experience
Nutrition and Recovery certifications
Job postings listed on this site are with independently owned and operated franchised Anytime Fitness studios.
Any application or other information submitted through this site is transmitted directly to the identified location.
Each franchised Anytime Fitness studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment.
Anytime Fitness Worldwide, LLC does not direct or participate in employment conditions or decisions at franchised locations.
By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Anytime Fitness Worldwide, LLC.
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