LIVE YOUR LIFE TO THE FULLEST!
Assistant Director of Services (Housekeeping)
Marriott's Ko Olina Beach Club
Salary Range: $71,722 - $82,440
Relocation Offered - Yes
What does MVW offer?
• Competitive Pay
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities
Experience/Education Required:
• 4-6 years management experience required; Housekeeping Management experience preferred
• High school diploma or GED and/or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with relevant work experience
Job Responsibilities:
Managing Housekeeping Operations and Budgets
• Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
Conducting Human Resources Activities
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them.
• Schedule employees to business demands and for tracks employee time and attendance.
Ensuring Exceptional Customer Service
• Participates in the development and implementation of corrective action plans to improve guest satisfaction.
• Empowers employees to provide excellent customer service.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
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Our associates want more than fulfilling work.
Like our Owners, Members, and guests around the world, they want fulfilling lives.
Vacations expand our world to new places, new possibilities, new connections.
Along the way, they help us discover our best selves.
Marriott Vacations Worldwide is a leading global vacation company.
While our numbers tell some of the story, the heart of our success comes from the quality – and exceptional longevity – of our relationships with our associates and customers.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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