Adventist Health Castle is the only organization in Hawaii to have received the Baldrige National Quality Award.
This award is the highest level of national recognition for performance excellence that a U.
S.
organization can receive.
Located in Kailua, Adventist Health Castle is a 160-bed hospital and network of eleven community care clinics comprising of dental, primary and specialty care in Kailua, Kaneohe, Kapolei and Laie.
Adventist Health Castle focuses on providing patient-centered healthcare in a caring environment, close to home, that extends beyond medical center and medical office walls.
Job Summary:
Facilitates the coordinator of scheduled outpatient services and programs and is responsible for completing and verifying all registration information and collecting the patient's financial responsibility.
Provides clerical support.
Enters status changes in the computer.
Works on routine assignments within defined parameters, established guidelines and precedents.
Follows established procedures and receives daily instructions on work.
Job Requirements:
Education and Work Experience:
High School Education/GED or equivalent: Preferred
Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
Essential Functions:
Facilitates the patient admission and discharge process including collection of patient information and financial data.
Performs clerical tasks such as answers phone calls and questions.
Maintains files and patient information up to date.
Schedules and coordinates appointments with patients.
Confirms patient appointments and gives appropriate instructions.
Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients.
Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc.
, as a condition of employment, and annually thereafter.
Medical and religious exemptions may apply.
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