Concierge

*JLL supports the Whole You, personally and professionally.
* Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients.
We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.
Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
JLL is currently seeking a dynamic individual for the role of Concierge in Honolulu, HI.
The concierge will be the primary point of personal contact for guests seeking information, service, assistance and recommendations while visiting the property.
*Responsibilities: * * Greets and assists all guests and property personnel in an efficient and courteous manner * Takes great pride in offering helpful, friendly service at all times * Defines, communicates, and maintains high standards of guest service at all times * Provides a luxury lifestyle experience for all the property guests as they visit the Center or reach out via phone, email, or digital channels * Signing in all authorized visitors according to the policies, rules and regulations established by building management and/or tenants, ensuring all guests have been authorized to enter * Maintains a strong knowledge of offerings at the property and can guide guests to appropriate showrooms, dining options, etc.
* Informs and suggests opportunities to engage guests in Center-wide retailers and events * Anticipates the services sought after by ascertaining the mood and style of the guest; identifies solutions before being asked * Develops strong working relationships with building management, showroom tenants, other building service providers, retailers, and other area businesses * Answer and respond to tenant phone calls and e-mails for assistance throughout the day * Provide guidance and information as requested from tenants and visitors to the building * Ensure familiarity with building management and security protocol, directing any issues to the appropriately designated management * Develop and maintain professional relationships with key employee and tenant contacts at the property *Qualifications:* * Ability to work independently * Ability to communicate effectively and work with a team * Customer service oriented.
* Strong event planning skills * Strong attention to detail.
* Bilingual skill is a plus.
Japanese and Korean language skills are preferred.
* Have an outgoing, upbeat, and friendly personality.
* Can easily decipher which services are most appropriate to offer mall guests.
* Take pride and ownership of the success of the Host team.
* Have a strong knowledge of the mall and local community, including modes of transportation, dining, lodging, and attractions.
* Are able to work in a fast-paced environment, accommodating and communicating to a broad range of clientele with various needs.
*What's in it for you:* * Join an industry leader and shape the future of commercial real estate * Deep investment in cutting-edge technology to power your work * Comprehensive and competitive benefits plan * A supportive, caring and diverse work environment designed for your growth and well-being *Estimated compensation for this position is:* 15.
00 – 15.
00 USD per year _The pay range listed is a total compensation range including bonus, if applicable.
The provided range is an estimate and not guaranteed.
An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.
_ *Location:* On-site –Honolulu, HI If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.
We’re interested in getting to know you and what you bring to the table! *Personalized benefits that support personal well-being and growth:* JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
Some of these benefits may include: * 401(k) plan with matching company contributions * Comprehensive Medical, Dental & Vision Care * Paid parental leave at 100% of salary * Paid Time Off and Company Holidays * Flexible and Remote Work Arrangements may be available *About JLL *– For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties.
A Fortune 500® company with annual revenue of $20.
9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise.
Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY.
JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.
For further information, visit jll.
com.
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We take our responsibility to protect the personal information provided to us seriously.
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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
This position may require you to be fully vaccinated against COVID-19.
If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date.
You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.
g.
, Pfizer or Moderna) or two weeks after a single-dose vaccine (e.
g.
, Johnson & Johnson/Janssen).
Failure to provide proof of vaccination may result in termination.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
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Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities.
Only job-related convictions will be considered and will not automatically disqualify the candidate.
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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Job Type: Full-time Pay: $14.
00 - $21.
43 per hour Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off Schedule: * 8 hour shift * Day shift Ability to Relocate: * Honolulu, HI: Relocate before starting work (Required) Work Location: In person