Job Description
* Scheduling community PCP follow up appointment
* Sending referrals for home health therapy, in-home care agencies
* Following up with referral status.
* Creating Discharge Memos
* Collaborating with Queen's Medical Team to provide updated discharge dates/plans
* Verifying home health availability (weekly basis)
* Sending the transfer/discharge notices to ombudsmen (weekly basis)
* Initiating DME orders and follow up with status
* Prepping the family / resident prior to the welcome meetings
* Transportation coordination.
* Following up with next specialty appointments
* Requesting visit notes from providers
* Filling documents
* Time management skills
* Adapt well to changes
Position Summary:
The Social Services Assistant provides assistance to the Social Services department to ensure all medically related emotional and social needs of patients are met in accordance with all applicable laws, regulations, and Life Care standards.
Education, Experience, and Licensure Requirements:
* High school graduate or equivalent
* Prior health care experience preferred
Specific Job Requirements:
* Make independent decisions when circumstances warrant such action
* Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
* Implement and interpret the programs, goals, objectives, policies, and procedures of the department
* Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
* Maintains professional working relationships with all associates, vendors, etc.
* Maintains confidentiality of all proprietary and/or confidential information
* Understand and follow company policies including harassment and compliance procedures
* Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
Essential Functions:
* Assist with the social services program to meet the medically related social and emotional needs of patients as well as Federal, State, corporate, and division guidelines
* Document appropriately and timely, according to State law
* Assist social worker(s) in supporting patients and families through education, financial planning assistance, liaison with community agencies, etc.
* Exhibit excellent customer service and a positive attitude towards patients
* Assist in the evacuation of patients
* Demonstrate dependable, regular attendance
* Concentrate and use reasoning skills and good judgment
* Communicate and function productively on an interdisciplinary team
* Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
* Read, write, speak, and understand the English language
An Equal Opportunity Employer
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