Recreation Assistant - Sharkey Theater

Duties Duties include, but are not limited to: Provides customer service, information and support of Community Recreation programs and activities.
Service to MWR customers includes but is not limited to: checking patron eligibility to ensure authorized use of recreation facilities, resources and equipment, providing information about activities and program offerings, opening and closing facilities, ordering and restocking supplies, and preparing snack bar menu items or pre-packaged retail items.
Collects fees from customers associated with sales of tickets, retail and rental items, as well as from classes, trips, and various other Community Recreation programs using Point of Sales (POS) and computer programs.
Is accountable for the accuracy of daily sales transactions and completes a Daily Activity Report (DAR) at the end of every shift.
Assists in processing customer Internet registrations (i.
e.
Net Near You), initial log-ins and event registrations.
Checks Community Recreation equipment and resources in and out, collects any applicable rental fees, inventories items and completes inspections upon return.
Notifies supervisor or program lead if damage or loss has occurred.
Ensures all rental or check-out forms are properly completed and reservation and check-out procedures are followed.
Conducts inventory, maintains inventory controls and maintains equipment for proper accountability of program equipment and resources.
Assists in administering traditional and non-traditional workshops, clinics and events in a variety of leisure and recreation skills subject areas, in tune with offerings popular in the local area, including but not limited to camping, cycling, sailing, backpacking, canoeing, snow skiing, hiking and water sports.
Provides recreation experiences related to leisure skill sets in the form of day and weekend trips.
Assists in day-to-day administration of multiple programs to which assigned.
Tasks include submission of event after-action reports, patronage data collection and entering program data.
Performs inventory of various types of equipment, retail goods, supplies and items deemed to have cash value.
Performs administrative duties, all of which are accomplished through a variety of means, including computer software programs which track resource inventories, patron usage/comments, and program standards metrics.
Assists with recruitment, training and scheduling of Community Recreation staff.
Actively supports the command statement on adherence to EEO principles and policies.
Assists in the planning, coordinating, publicizing, marketing and execution of MWR programs and special events.
Performs entertainment and promotion scheduling.
Assists in updating of electronic and multi-media support tools, as needed.
Seeks ways to promote MWR facilities and events through outreach opportunities on base.
Promotes use of recreational E-reading resources available through online MWR Library Program resources.
Develops working partnerships with both on base and off base organizations (park districts, forest preserve, clubs, special interest groups, etc.
) to support and benefit MWR programs.
Performs community outreach to assist in the development of contacts.
Assists in the creation of professional proposals, execution of agreements and follow-up.
Researches and provides information and referral for a variety of recreational opportunities for individuals/families on and off the base.
Adheres to NAVMED P-5010 sanitation requirements.
Initiates and follows up on maintenance trouble calls to get equipment/facility issues resolved.
Provides support for Community Recreation event set up and break down.
Performs other duties as assigned as they pertains to the duties of this position.
Requirements Conditions of Employment Must pass all applicable records and background check.
Must successfully pass the E-Verify employment verification check.
Any discrepancies must be resolved as a condition of employment.
Qualifications Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position.
Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
A qualified candidate possess the following: Knowledge gained through relevant education and training (i.
e.
, Associates Degree in Recreation, Marketing or closely related field) and/or two years equivalent recreation work experience.
Combination of experience related to customer service and or recreation activity-based functions.
Ability to organize, plan, administer special events and entertainment activities.
Must be able to work independently, make sound decisions and have the ability to communicate effectively, both orally and in writing.
Knowledge of the goals, principles, techniques and procedures used in organizing, planning and conducting leisure time activities.
Knowledge of the Navy MWR mission and the entire scope of Community Recreation activities and their suitability for individuals, groups, ages and interests.
Knowledge is required of the functions, procedures, and operations of recreation activities.
Incumbent is C.
A.
R.
E (Controlling Alcohol Risks Effectively) trained, holds an Emergency First Responder (EFR) or CPR First Aid certification, and holds a current Food Handler certification, or be able to obtain these trainings/certifications within 90 days of employment.
Must have strong customer service skills.
Ability to maintain records, compile and organize data for reports, and perform research on recreation topics for dissemination to customers.
Ability to follow oral and written instructions.
Knowledge of computers, office procedures and print production.
Employee is required to have a valid state drivers' license.
Able to obtain license validation to transport patrons off-base within 90 days of employment.
Physical Demands Work may require considerable physical exertion while instructing or guiding participants in a variety of activities.
Work may require sitting, walking, long periods of standing, bending and lifting of moderate heavy items up to 40 pounds, occasionally required to lift heavier items.
Work may require lifting items such as papers, books, rental equipment, and athletic equipment.
Work may require working outside for special events or leading outdoor outings or group trips.
Position may require irregular working hours.
Incumbent may be required to work evenings and weekends.
Work Environment Work performed both indoors and outdoors, without a fixed schedule.
Administrative work performed in an office setting, which has adequate lighting, heating and ventilation.
Incumbent may be required to work early, late, and on weekends and holidays when the need arises.
Incumbent is subject to recall regularly.
Incumbent wears protective clothing and equipment as situations warrant.
*** Must be willing to work weekend, nights and holidays*** Education This position does not have a positive education requirement.
Additional information Salary is dependent on experience and/or education.
Some positions have special requirements.
Selectee may be required to complete a one (1) year probationary period.
Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required.
We utilize E-Verify to confirm selectee's eligibility to work in the United States.
Salary is dependent on experience and/or education.
This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate.
For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.
Executive Order 12564 requires a Federal workplace free of illegal drugs.
According to the Executive Order, all Federal employees are required to remain drug free throughout their employment.
Commander, Navy Installations Command is a Drug-Free Federal Workplace.
The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.
Benefits Review our benefits How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements.
Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume.
Best qualified applicants will be referred to the hiring manager.
The selecting official may choose to conduct interviews.
Benefits Review our benefits Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits.
Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.
You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
The following documents are required at the time of application: Résumé Proof of education/training: if applicable, provide a copy of your awarded/conferred college transcript(s) If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.
A.
disability letter, proof of service, etc.
) If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50 How to Apply To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 12/10/2023 to receive consideration.
To begin, click Apply to access the online application.
You will need to be logged into your USAJOBS account to apply.
If you do not have a USAJOBS account, you will need to create one before beginning the application.
To preview the Application Questionnaire, please click the following link: https://apply.
usastaffing.
gov/ViewQuestionnaire/12231240 It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.
usastaffing.
gov/Apply/index.
php?title=Applicant To verify or check the status of your application, log into your USAJOBS account.
Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated.
For information on what each Application Status means, visit: https://www.
usajobs.
gov/Help/how-to/application/status DON is an Equal Employment Opportunity Employer.
All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor.
The DON provides reasonable accommodations to applicants with disabilities.
Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.
FCT@navy.
mil to ensure proper consideration is given.
Agency contact information Navy Region Hawaii NAF HRO Phone (808) 422-3784 Email CNRH_NAFHR@US.
NAVY.
MIL Address Joint Base Pearl Harbor Hickam 620 Main Street Honolulu, HI 96818 US Next steps Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application.
Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement.
Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.
g.
, Spam Blocker, etc.
), you may not receive important communication that could affect your consideration for this position.
Fair and Transparent The Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Required Documents The following documents are required at the time of application: Résumé Proof of education/training: if applicable, provide a copy of your awarded/conferred college transcript(s) If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.
A.
disability letter, proof of service, etc.
) If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50 Help This job is open to The public U.
S.
Citizens, Nationals or those who owe allegiance to the U.
S.
Clarification from the agency Please see the "Who May Apply" section under the Qualifications section.