The Loan Officer is responsible for originating retail mortgage loans, maintaining and building referral source relationships through identification and coordination of appropriate products, services, and the expertise of Finance Factors.
The position is responsible for developing new business from pre-determined target market segments and works with clients in determination of appropriate loan type by utilizing financial analysis.
ESSENTIAL FUNCTIONS:
SALES AND PROFITABILITY
Markets products and services by developing, strengthening and expanding the relationship with present referral sources (real estate community) and the procurement of new customers via sales calls.
Meets/exceeds the assigned number of sales calls to target markets through review of production results on a monthly basis.
Implements and executes programs established for solicitation of new business from identified target markets.
Coordinates the efforts of the other operating components of the company in order to attain the desired results.
Participates in determining the objectives that will contribute to the overall performance and attainment of the company’s defined goals and profitability.
Ensures high quality and customer-service standards; resolves problems timely.
Identifies and provides mortgage loan system improvements.
Completes mortgage loans by monitoring collection, verification, and preparation of mortgage loan documentation; scheduling and completing mortgage loan closing.
Attends regular sales meetings and contributes information and status on assigned target markets.
Attends and assists in trades shows and other outside events for assigned target markets.
Completes all management reporting on the frequency and due date assigned.
LOAN QUALITY
Complies with the company’s loan underwriting guidelines.
Reviews any write-ups by the Loan Review Officers and takes appropriate action as necessary.
COMPLIANCE
Complies with all regulatory requirements and company policies.
MINIMUM REQUIREMENTS
Minimum of five (5) years of Loan officer or equivalent experience
NMLS registered
Bachelor’s degree in business or related preferred.
Must have valid Hawaii State driver’s license.
Computer Skills - proficient with computers, mortgage loan software, Microsoft suite of products.
Banking and lending legal knowledge – a strong understanding of state and federal laws (FDIC compliance regulations, the bank secrecy act, branch security and safety requirements and other regulations).
Banking/lending knowledge important in providing clients on how the process works and ensuring accuracy of applications.
Financial / Accounting experience/knowledge – in order to advise applicants on which loan is best for them.
Must be able to analyze clients’ finances that affects their options, and apply financial reports as it relates to loan underwriting.
Salesmanship –ability to successfully close new loans, understanding of sales pipelines work and ability to convert leads into clients.
Service orientation –have the best interests of their clients to help them through the process
Communication skills – good communication with potential borrowers or lenders, processors, underwriters, and other staff; ability to discuss complex and sometimes sensitive subjects with clarity and tact.
Ability to compose correspondence and write reports.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Market knowledge- Understanding and knowledge of target market(s), including knowledge of competitors’ current products and pricing.
Loan Processing- understanding of processing, underwriting, and closing of the primary products in the given target markets
Ability to meet deadlines within timeframes.
Works independently, manages client’s loans and client database.
Ability to make independent judgement and recommendations based on client’s loan needs.
Protects bank's image by keeping mortgage loan information confidential.
Weekend and evening work based on operational needs, as required to meet customer and referral source needs.